Innovate with SVI

At SVI Alliance, we specialize in service and support transformation through lean management and behavior management methodologies. Drive strategic initiatives to help organizations optimize operations, elevate customer experiences, and achieve sustainable improvement.
Services
We specialize in transforming service and support organizations through a proven blend of Lean management expertise and team empowerment strategies. With over two decades of experience leading high-performing teams and implementing continuous improvement across enterprise environments, our approach is rooted in practical execution, measurable outcomes, and a deep understanding of organizational dynamics.
Meet Our Founder
Jamie Stannard
Jamie Stannard, the visionary behind SVI Alliance, brings a wealth of experience in service and support consulting.
With over two decades of experience in business development, technical service management, and operational optimization, Jamie has led high-performing, cross-functional teams across industries including dental, medical, education technology, apparel & textiles, meeting & event management, and consumer goods.
A passionate advocate for continuous improvement and servant leadership, Jamie specializes in leadership development, process transformation, and customer experience enhancement. His ability to cultivate loyal, high-impact teams has earned him a reputation for driving sustainable growth and operational excellence.

Our Mission


Who We Are
At SVI Alliance, we empower operational, service and support organizations to thrive through exceptional Service, adaptable Versatility, and forward-thinking Innovation. By combining industry expertise with cutting-edge solutions, we transform operations, optimize processes, and drive sustainable success. Our mission is to help businesses evolve with resilience, deliver superior customer experiences, and embrace continuous improvement in an ever-changing landscape.